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Snapp Consulting offers many services related to Total Quality Management (TQM), Business Process Reengineering (BPR), and Information Technology (IT). Shown here is just a small sampling of the services we provide and, therefore, we encourage you to contact us today to discuss your needs.
Snapp Consulting can help you establish a Total Quality Management program that is geared toward increasing the efficiency of your business, improving the service level to your customers, and attaining certification to a quality standard. Among the many things we can do for you are: create Policy, Procedure and Work Instruction documentation; establish quality tools and teach your organization to use them; facilitate Continuous Service Improvement (CSI); perform Pre-certification Audits; arrange for and participate in the Certification Audit; and much more.
For companies that do not require certification to a quality standard or desire a faster efficiency solution than that offered by an open-ended, bottom-up CSI program, Snapp Consulting offers Business Process Reengineering services. These services, which are typically focused on a specific process or set of processes, include the following: Process Documentation; Input/Output Analysis; Process Audits; and more.
Snapp Consulting privides services for any or all phases of your Information Technology Systems Development Life Cycle. These services include: Project Planning & Management; Systems Analysis & Design; Scope & Objectives Definition, Requirements Definition, Functional Design; Application Specifications; Software Selection; Windows & Web Application Development; Software Quality Assurance / Testing Coordination; Technical Writing; Training; and more.